2023-2024 Surry Community College Catalog 
    
    Dec 04, 2024  
2023-2024 Surry Community College Catalog [ARCHIVED CATALOG]

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CTS - 155 Tech Support Functions


Class Hours: 2 Lab Hours: 2 Credit Hours: 3
When Offered: Fall, Spring

Prerequisite(s): None
Corequisite(s): None
Local Prerequisite(s): None
Local Co-requisite(s): None

This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Emphasis is placed on technical support management techniques and support technologies. Upon completion, students should be able to determine the best technologies to support and solve actual technical support problems.



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