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This Policy shall apply to grade appeals unrelated to issues pertaining to the Code of Student Conduct. The grade appeal process applies only to final course grades. Students have grounds for an appeal if they believe a grade has been awarded capriciously, arbitrarily, or prejudicially. In the event a student appeals a grade that prevents progression in a program, the student will be allowed to enroll and attend the following semester pending the outcome of the appeal. For sequential classes that have a clinical component, the student will be allowed to take the academic coursework but will not be allowed to participate in the clinical component of the class until the appeal is over. If the grade is upheld, the student will be administratively dropped from the course and refunded the tuition.
- If a student is dissatisfied with their grade, the student must first meet with the instructor who assigned the grade within five (5) business days after official receipt of that grade. The instructor will make a written determination and provide it to the student. In cases where the student is unable to meet in person with the instructor, the student may contact the instructor by letter or email. If the instructor is no longer employed at the College, the student may proceed to step two.
- If the student is still dissatisfied with the instructor’s determination, within five (5) business days thereafter, the student may meet with the respective Division Chair/Director. In cases where the student is unable to meet in person with the Division Chair/Director, the student may contact the Division Chair/Director by letter or email. The Division Chair/Director will make a written determination and provide it to the student.
- If the student is dissatisfied with the Division Chair/Director’s determination, within five (5) business days thereafter, the student may meet with the Vice President of Instruction. The student must present the Vice President of Instruction written determination. In cases where the student is unable to meet in person with the Vice President of Instruction, the student may contact the Vice President of Instruction by email, phone, or MS TEAMS. A copy of the decision shall be delivered to the student and the instructor and the original shall be filed with the Chief Academic Officer.
- If the student is dissatisfied with the Vice President of Instruction’s determination, within five (5) business days thereafter, the student may file a written appeal with all documentary evidence to the Appeal Council. Written notice of appeal must be submitted to the Chief Academic Officer within five (5) days following receipt of the decision.
- If a student is not satisfied with the decision from the appeal conference held with the Vice President of Instruction, the student may appeal the decision to the Appeal Council. Written notice of appeal must be submitted to the Senior Vice President of Academic and Student Affairs within ten (10) days following receipt of the decision.
Adopted by the Board of Trustees June 14, 1976
Amended by the Board of Trustees August 19, 1996
Revised by the Board of Trustees November 30, 2009; March 8, 2010; March 11, 2014
Amended by the Board of Trustees, November 13, 2023
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